Position Name: Production Manager
Interviewer
Candidate Name
Interview Date
Introductory Questions
– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages – Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements
Tell us about yourself.
Transitional & Verification Questions
– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details
What interests you about this role?
Technical Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups
What specific areas (related to the position) do you consider yourself the most knowledgeable? What areas have you had less experience or do not feel as comfortable with?
Behavioral / Situational Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?
Process Management
What process have you developed and/or initiated in your recent position?
Situation:
Action:
Result:
Managing Others
What is your approach in addressing performance issues of a staff member?
Situation:
Action:
Result:
What are the key elements to providing effective feedback? Give an example of how you have used these successfully.
Situation:
Action:
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What approach have you taken to provide performance feedback to staff? Tell me about the most difficult feedback session you had and you planned for it.
Situation:
Action:
Result:
Customer Focused
How do you go about understanding the expectations of your customer—internal and external? Walk me through an example with an actual customer.
Situation:
Action:
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Communication
Describe your most recent conflict within a team setting because of a miscommunication and how you were able to solve it.
Situation:
Action:
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Analytical/Detail Orientation
How do you analyze and use information and data to support business decisions?
Situation:
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Planning & Organization
Which lean initiatives have you directly been involved? What impact did it have on your work/department?
Situation:
Action:
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Teamwork/Team Building
How would you describe a successful team? What is the #1 thing that makes a team truly thrive?
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Initiative
Tell me about a time when you had to particularly resourceful in meeting a challenge or completing a project?
Situation:
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Decision Making
Describe a decision you had to make when you were really torn between the alternatives. How did you finally decide? What was the outcome?
Situation:
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Safety
Tell me about a time when you saw a safety hazard at work? What did you do?
Situation:
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Candidate’s Questions
– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture
Notes
Closing Questions
– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks
What could you bring to this position that other candidates could not?
Interviewer Assessment
Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.
Would you recommend this candidate advance in the process?