Position Name: IT Analyst
Interviewer
Candidate Name
Interview Date
Introductory Questions
– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages – Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements
Tell us about yourself.
Transitional & Verification Questions
– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details
[Certification Verification – example: When did you complete your PMP Certification?]
Technical Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups
List your top 3 technical skills.
Behavioral / Situational Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?
Describe a time when you anticipated potential problems and developed preventive measures.
Situation:
Action:
Response:
Describe a time when you overcame a major obstacle.
Situation:
Action:
Response:
Describe a situation in which you had to get started on something but didn’t know what to do.
Situation:
Action:
Response:
Describe a situation in which you had to get started on something but didn’t know what to do.
Situation:
Action:
Response:
Analytical/Detail Orientation
Describe a task/project you completed which required a substantial attention to detail. How did you decide what to do first? What obstacles did you face? What was the final result?
Situation:
Action:
Result:
Communication
Describe a recent time when you heard through the grapevine information which was untrue or classified. What was the situation and how did you handle it?
Situation:
Action:
Result:
Describe a recent time when you needed to withhold information from your team or direct reports. What was the situation and how did you handle it?
Situation:
Action:
Result:
Innovation
Share an example of an idea you had that others thought was far fetched or risky.
Situation:
Action:
Result:
Systems Thinking
To what extent do your individual contribution impact end use customers?
Situation:
Action:
Result:
Candidate’s Questions
– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture
Notes
Closing Questions
– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks
What is the best thing a previous employer did that you wish everyone did?
Interviewer Assesment
Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.
Would you recommend this candidate advance in the process?