Financial Services & Banking – Director of Marketing

2840

Position Name: Director of Marketing

Interviewer

Candidate Name

Interview Date

Introductory Questions

– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages
– Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements

Tell us about yourself.

What are your short and long-term professional goals?

What do you know about our organization?

Transitional & Verification Questions

– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details

What interests you about this role?

What interests you about working for us?

Technical Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups

What specific areas (related to the position) do you consider yourself the most knowledgeable? What areas have you had less experience or do not feel as comfortable with?

What has given you the greatest sense of achievement at work and why?

Behavioral / Situational Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?

Adaptability

What is one of the most challenging changes you have faced at work? How did it impact you? What was the outcome?

Situation:

Action:

Result:

Analytical/Detail Orientation

There are times when we inadvertently let details “slip through the cracks.” Tell me about a time when this happened to you. What was the cause? What were the results?

Situation:

Action:

Result:

Give me an example of a time when you used tools such as survey, research or statistics to define and resolve a problem.

Situation:

Action:

Result:

Change Management

Describe a past event in which you helped to facilitate change in your organization.

Situation:

Action:

Result:

Tell me about a time when you were opposed to a change that affected your work practices. How did you get through it?

Situation:

Action:

Result:

Communication

Describe an example of when you have been called upon to present in front of a group. How did you prepare? Was the presentation a success? How could you tell?

Situation:

Action:

Result:

Do you tend to take an observer/listener role or be an active participant in meetings? Tell me about a time when your preferred style worked well and a time when it didn’t.

Situation:

Action:

Result:

Creativity/Innovation

Give me an example of how you came up with a unique and novel solution to a problem.

Situation:

Action:

Result:

Customer Focused

How do you go about understanding the expectations of your customer—internal and external? Walk me through an example with an actual customer.

Situation:

Action:

Result:

Decision Making

Do you tend to make decisions quickly and instinctively or more slowly and methodically? Tell me about a time when your method did not achieve the results you expected. What happened and what did you do?

Situation:

Action:

Result:

Diversity, Inclusion, and Equity

How would you contribute to fostering a healthy diversity, equity, and inclusion culture within our company? What initiatives would you implement?

Situation:

Action:

Result:

Facilitation/Presentation

What types of meetings do you lead? Do you have a preferred format?

Situation:

Action:

Result:

Judgement

Tell me about a project or task you completed with little to no guidance or support.

Situation:

Action:

Result:

Leadership

What makes you an effective leader? Why do you think people want to work for you?

Situation:

Action:

Result:

What strategies do you use to communicate a new directive/initiative?

Situation:

Action:

Result:

Managing Others

What is your approach in addressing performance issues of a staff member?

Situation:

Action:

Result:

Planning & Organization

What tools do you use to plan your day? How do these help you determine priorities? How do you keep others informed?

Situation:

Action:

Result:

Strategic Thinking

What sources of information do you typically use in reaching a decision at work?

Situation:

Action:

Result:

Teamwork/Team Building

Tell me about a time you worked on a project with a team that resulted in a successful outcome, what contributed to the success of the project?

Situation:

Action:

Result:

What role do you enjoy playing when working on a team?

Situation:

Action:

Result:

What do you believe makes a team successful?

Situation:

Action:

Result:

What do you think are the top fundamental values to building a strong team and why? How do you build these values into a team?

Situation:

Action:

Result:

Time Management

Are you better managing multiple priorities or one at a time? Tell me about a time you were successful/not successful.

Situation:

Action:

Result:

Candidate’s Questions

– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture

Notes

Closing Questions

– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks

What is one thing I should know about you that I haven’t asked?

What could you bring to this position that other candidates could not?

Interviewer Assessment

Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.

Would you recommend this candidate advance in the process?

Scroll to Top