Position Name: Donor Advancement
Interviewer
Candidate Name
Interview Date
Introductory Questions
– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages – Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements
Walk us through your professional background.
What do you know about our organization?
Behavioral / Situational Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?
Compassion
Tell me about a time that you made a decision you knew was in the best interest of the business, its customers, or your team – but it was inconvenient and caused more work for you and your team.
Situation:
Action:
Result:
Critical Thinking
When a decision is needed, what process do you use to come to the right response?
Situation:
Action:
Result:
Customer Focused
Describe for me a recent time when a customer request could not be satisfied. What was the situation and how did you handle it?
Situation:
Action:
Result:
Emotional Intelligence
What has been the most difficult criticism for you to receive?
Situation:
Action:
Result:
Facilitation/Presentation
In which settings are you most comfortable in presenting? How does your style and comfort vary for large group versus small group presentations?
Situation:
Action:
Result:
Self Awareness & Development
What have you discovered about yourself through your career?
Situation:
Action:
Result:
Candidate’s Questions
– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture
Notes
Closing Questions
– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks
What could you bring to this position that other candidates could not?
What do you hope to find in our organization that you don’t have now?
Interviewer Assessment
Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.
Would you recommend this candidate advance in the process?