Position Name: Director of Technology Integration
Interviewer
Candidate Name
Interview Date
Introductory Questions
– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages – Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements
Tell us about yourself.
Walk us through your professional background.
What are your short and long-term professional goals?
What do you know about our organization?
Transitional & Verification Questions
– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details
What interests you about this role?
What interests you about working for us?
What accomplishment on your resume are you most proud of?
Technical Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups
What specific areas (related to the position) do you consider yourself the most knowledgeable? What areas have you had less experience or do not feel as comfortable with?
What has given you the greatest sense of achievement at work and why?
Behavioral / Situational Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?
Adaptability
Tell me about a time when you had to deal with changes in organizational direction that impacted your work. How did you respond?
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What is one of the most challenging changes you have faced at work? How did it impact you? What was the outcome?
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Tell me about a situation where you were under a great deal of pressure because of numerous demands competing for your time and attention. How did you resolve the situation?
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Analytical/Detail Orientation
Describe the metrics to which you are held accountable. Why were these metrics chosen?
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How do you analyze and use information and data to support business decisions?
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Give me an example of a workflow or procedure improvement you made. Who else was involved and how did you implement it?
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Change Management
Tell me about a recent time when you needed to introduce a new idea or procedure to people on the job? What was the situation and how did you handle it?
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Describe for me the most difficult change in the workplace that you needed to deal with. How did you overcome resistance?
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Change is inevitable in the workplace. Describe a past event in which you helped to facilitate change in your organization. What process did you use to evaluate the impact or results of the change? How did you prepare and support employees impacted by the change?
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Tell me about a time when you were opposed to a change that affected your work practices. How did you get through it?
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Coaching & Mentoring
What strategies would you use to motivate your team?
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Describe when a coaching opportunity was successful/not successful. What made it successful/not successful?
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What are the top qualities of a good coach?
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Collaboration
Tell me about a time when you worked with people outside your work group to get information or ideas. What did you do? What was the outcome or result?
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Tell me about an experience when people outside your work group asked for your help in solving a problem or meeting an objective. What did you do? What was the result?
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Communication
Describe your most recent conflict within a team setting because of a miscommunication and how you were able to solve it.
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Describe an example of when you have been called upon to present in front of a group. How did you prepare? Was the presentation a success? How could you tell?
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To get our points across, we sometimes need to use differing approaches when talking with different types of people. Talk to me about a time when you have done that successfully.
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Tell me about a time when you had to give instructions to another person who was having difficulty understanding. What did you do?
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Do you tend to take an observer/listener role or be an active participant in meetings? Tell me about a time when your preferred style worked well and a time when it didn’t.
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Conflict Management
Tell me about a difficulty you encountered in working with another department. What did you do to improve the situation?
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Give me an example of a time when you confronted a negative attitude successfully.
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Tell me about a time when you successfully challenged another’s idea.
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Creativity/Innovation
Give me an example of how you came up with a unique and novel solution to a problem.
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Tell me about a project or process that you personally designed. How did you get feedback and how did you apply it?
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Critical Thinking
When a decision is needed, what process do you use to come to the right response?
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Tell me about a recent time when you approached a job or task in a completely different way than it had been done in the past.
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Customer Focused
What does the term “internal customer service” mean to you? Tell me about a time you demonstrated excellent internal customer service.
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How do you go about understanding the expectations of your customer—internal and external? Walk me through an example with an actual customer.
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Decision Making
Do you tend to make decisions quickly and instinctively or more slowly and methodically? Tell me about a time when your method did not achieve the results you expected. What happened and what did you do?
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Walk me through the last big decision you made. What were the circumstances? What were the alternatives? What was the consequence of your decision?
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Delegation
When delegating, are you more comfortable giving the person to whom you delegated full authority or closely monitoring progress? Give me an example of when this worked well/didn’t work well.
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Describe how you set expectations when delegating and how you have monitored progress. Give me an example of a time when this worked successfully/not successfully.
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Emotional Intelligence
What do you do when you think someone is not listening to you? Give me an example of a time when that happened.
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What sort of impression do you think you have made with your executive-level management team? Why do you say that?
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Diversity, Inclusion, and Equity
Share how you have fostered an inclusive and welcoming work environment for employees, customers, vendors, and the public.
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Leadership
Tell me about a time when you had to inspire or energize an unmotivated individual or group. How did you do it and what was the result?
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What makes you an effective leader? Why do you think people want to work for you?
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Managing Others
What is your approach in addressing performance issues of a staff member?
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Describe your management style. Tell me about a situation that exemplifies your management style.
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Planning & Organization
What tools do you use to plan your day? How do these help you determine priorities? How do you keep others informed?
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Project Management
What is the scope of the projects you have managed? Pick one and briefly describe the process and end result? What was something unanticipated that occurred?
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What is your preferred approach to managing a project? What are the methods and tools used? What makes you effective? Tell me about a team project you had to manage?
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Strategic Thinking
How have you influenced the need for change among the organization’s business systems?
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Describe a time you were part of a team that was developing a strategy. What steps did you take to develop that strategy?
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Systems Thinking
How do you keep your knowledge of the industry and profession current?
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How do you measure and keep abreast of the work of your team on the big picture of the organization?
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Candidate’s Questions
– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture
Notes
Closing Questions
– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks
What could you bring to this position that other candidates could not?
What is the best thing a previous employer did that you wish everyone did?
Interviewer Assessment
Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.
Would you recommend this candidate advance in the process?