Telecommunications – Program Manager

2760

Position Name: Program Manager

Interviewer

Candidate Name

Interview Date

Introductory Questions

– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages
– Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements

Tell us about yourself.

Transitional & Verification Questions

– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details

What interests you about working for us?

Behavioral / Situational Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?

Analytical/Detail Orientation

Describe the metrics to which you are held accountable. Why were these metrics chosen?

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How do you analyze and use information and data to support business decisions?

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Critical Thinking

Tell me about a recent time when you approached a job or task in a completely different way than it had been done in the past.

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Initiative

What percentage of your work assignments are prescribed to you versus self-initiated?

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What types of work projects get you really excited? We all “geek out” about different things. What do you geek out about?

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Innovation

Tell us about a team project you were on where, together, the group solved a complex problem with a unique or innovative solution. What role did you play on the team?

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Learning Agility

Tell me about a time that you were involved in a team project that failed. What was the situation and what did you learn from that experience?

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Describe a time when you needed to analyze facts quickly, define key issues, or develop a plan that produced good results.

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Project Management

How do you drive for results? What is it about your approach or ability that results in you being chosen as a project leader? Give a recent example.

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Describe the process you use in developing a project plan. Tell me about a project that worked out very well because of the plan you developed. Give me an example of a project that was difficult to complete despite having a well through-out plan. What did you do about it?

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Interviewer Assessment

Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.

Would you recommend this candidate advance in the process?

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