Position Name: General Manager DD
Interviewer
Candidate Name
Interview Date
Introductory Questions
– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages – Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements
Tell us about yourself.
What are your short and long-term professional goals?
Technical Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups
How would you describe your proficiency level in [Excel as an example]?
List your top 3 technical skills.
Behavioral / Situational Questions
– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?
Analytical/Detail Orientation
How do you analyze and use information and data to support business decisions?
Situation:
Action:
Result:
Give me an example of a workflow or procedure improvement you made. Who else was involved and how did you implement it?
Situation:
Action:
Result:
Communication
How do you ensure that your writing is clear and informative? Give me a specific example.
Situation:
Action:
Result:
Creativity/Innovation
Tell me about a project or process that you personally designed. How did you get feedback and how did you apply it?
Situation:
Action:
Result:
What is the most innovative thing you have done in the last six months? Why did you go this direction? What was the driving business need?
Situation:
Action:
Result:
Critical Thinking
When a decision is needed, what process do you use to come to the right response?
Situation:
Action:
Result:
Tell me about a recent time when you approached a job or task in a completely different way than it had been done in the past.
Situation:
Action:
Result:
Customer Focused
What does the term “internal customer service” mean to you? Tell me about a time you demonstrated excellent internal customer service.
Situation:
Action:
Result:
Innovation
Describe a problem you or a customer was facing at work where you designed an effective solution.
Situation:
Action:
Result:
Judgement
Tell me about a project or task you completed with little to no guidance or support.
Situation:
Action:
Result:
Planning & Organization
Give me an example of a time when you had to organize and plan the work of others. How did you go about it?
Situation:
Action:
Result:
Process Management
What process have you developed and/or initiated in your recent position?
Situation:
Action:
Result:
Project Management
What is your preferred approach to managing a project? What are the methods and tools used? What makes you effective? Tell me about a team project you had to manage?
Situation:
Action:
Result:
Candidate’s Questions
– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture
Notes
Closing Questions
– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks
What could you bring to this position that other candidates could not?
What do you hope to find in our organization that you don’t have now?
Interviewer Assessment
Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.
Would you recommend this candidate advance in the process?